These are the terms and conditions for the one-man business Language-World,
established in Maasmechelen, Belgium.
Article 1 - Customer and agreement
In these terms and conditions, "customer" means the person, firm or
company for whom Language-World is carrying out the translation service, proofreading
service or other mutually agreed task. "Agreement" refers to the agreement
by means of which Language-World commits itself to performing aforesaid remunerated
tasks according to the needs of the customer.
Article 2 - Applicability of the terms and conditions
These conditions apply to every offer and every agreement between Language-World
and a customer.
Article 3 - Giving quotes and coming to an agreement
All offers and estimates, in whatever form they are made, are made without any
obligations, unless the contrary has been expressly determined. All offers are
valid for 14 days. After Language-World and the customer have come to an agreement,
which has been effected by the customer’s written acceptance of Language-World’s
quote or offer, the customer is obliged to pay the amount specified in the agreement.
Article 4 - Modifications
If, after the effectuation of an agreement, the customer should modify the task
in a way that Language-World considers to be not insignificant, Language-World
is legally entitled to adjust the deadline and/or the fee, or indeed to refuse
the task altogether.
Article 5 - Execution of tasks and confidentiality
Language-World promises to ensure that all work is carried out by a capable
employee. Language-World shall treat all information made available by the customer
in the strictest confidentiality.
Article 6 - Intellectual property rights
Language-World retains the intellectual property rights and copyright of the
translations and other texts created by Language-World, unless the contrary
has been expressly agreed in writing. The customer shall free Language-World
from third-party liability for any proven infringement of the rights of property,
patents, copyright or any other intellectual property rights as regards the
execution of the agreement.
Article 7 - Termination
Should the customer not discharge his obligations, for instance in the case
of bankruptcy, suspension of payments or liquidation of the customer’s
firm, Language-World shall be entitled to terminate the agreement wholly or
partially, or to postpone completion of the task, without any obligation to
compensate the customer. In the case of completion being postponed, Language-World
can claim its dues immediately.
Article 8 - Complaints and disputes
The customer shall make complaints concerning the deliverable known as quickly
as possible, and shall declare them in writing within at most 3 working days
from the date of delivery. Language-World shall then examine the complaint carefully
and shall make any corrections that Language-World considers necessary.
The customer’s right to complaint becomes void if the customer has edited
the deliverable or has had it edited by a third party.
Article 9 - Deadline and delivery period
The agreed delivery deadline is the final deadline for deliverance. Language-World
is obligated to inform the customer immediately, should it become clear that
the deadline can not be met. Should the deadline be overstepped by more than
one week, for any other reason than force majeure, the customer shall have the
right to terminate the contract. Language-World does not have to pay the customer
for anything because of the termination of the contract.
Article 10 - Method of delivery
Language-World and the customer shall jointly determine the method of delivery
of the completed tasks. If this involves floppy disks or e-mail, Language-World
shall never be held responsible for any damage proceeding from the use of the
disks provided by Language-World or from opening an e-mail attachment. Neither
is Language-World responsible for damages (for instance a virus) caused by Language-World’s
modem. If the work is to be delivered by post, Language-World is entitled to
include postage and administration costs in the price charged.
Article 11 - Basic fees and payment
The basic Language-World fee is based on a rate per word, in euro. For services
other than translation, the basic fee is worked out from a rate per hour, in
euro. Besides the basic fee, Language-World can calculate the surcharges incurred
by the execution of the task. The basic fee excludes Belgian VAT, unless expressly
agreed otherwise. Invoices should be paid within at most 30 days from the invoicing
date, in the currency specified on the invoice. After the 30-day deadline has
elapsed, the customer is in default immediately and without further notice,
in which case the customer must repay both the invoiced amount and the lawful
interest on it up until payment is made in full.
Article 12 - Disclaimer
Language-World will not accept any responsibility for any damage resulting from
fulfilling the agreement. Language-World is not responsible for damage or loss
of any documents, information or data carriers placed at its disposal for the
purposes of fulfilling the agreement. The customer is obligated to free Language-World
from any third-party liability resulting from the use of the deliverable.
Article 13 - Force majeure
The term "force majeure" is used in these terms and conditions, besides
its juridical meaning, to refer to all events originating outside Language-World,
whether foreseen or unforeseen, upon which Language-World can exert no influence
but which cause Language-World to be unable to fulfill its obligations. These
include, but are not limited to, fire, accident, illness, strikes, riots, war,
and orders from the authorities, and hindrances to transport. During force majeure,
the obligations of Language-World shall be postponed. Should the period during
which Language-World is unable to fulfill its obligations for reasons of force
majeure extend for longer than two months, both parties shall be entitled to
terminate the agreement without obligation. If at the beginning of the force
majeure, Language-World has already partly fulfilled its obligations, or will
only be able to partially fulfill its obligations, Language-World is entitled
to invoice that which has already been completed. The customer is obligated
to settle this invoice as if it were a separate agreement.
Article 14 - Appropriate law
The legal relationship between the customer and Language-World is subject to
the Belgian law.
Article 15 - Registration
Language-World is registered in Belgium as a one-man business under the following
Article 16 - Terms and conditions
Once Language-World and the customer have entered into an agreement, both parties
are obligated to adhere to the conditions, as laid out in the previous articles.
When entering into an agreement, it is assumed that the customer is fully aware
of and in agreement with the terms and conditions, as laid out in this document.